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FAQ

What is your Return Policy?

For any reason you are not satisfied with a product you have purchased from us you may return it.

  • If you have a receipt, please bring it to the store to receive a full refund.
  • If you don’t have a receipt, please bring it to the store to receive store credit.

What is local?

We like to choose as many products from the Blue Hill Peninsula and call these local, but to support more farmers and producers we call anything made/grown in Maine local

Do I have to work to become an owner?

No!

Do you have to be an owner to shop?

No! Everyone is welcome.  It benefits you as a customer to be an owner, but you do not need to be one to shop here.

How much does it cost to join?

To become a fully vested owner of the Co-op you must invest $200 in equity. This amount is payable in increments of $20 a year over a maximum of 10 years.

What’s the benefit of joining?

By becoming an owner, you are supporting a democratic organization dedicated to supplying food, sharing information, practicing economic and environmental sustainability, and encouraging community strength. You can also save with Bonus Buys which offers savings exclusively to owners.  Every full moon members get 10% off storewide and a chance to enter our full moon raffle. Owners also get an annual equity return.

Do I get a discount for joining?

Every full moon owners get 10% off storewide and a chance to enter our full moon raffle. Owners also get an annual equity return. You can also save with Bonus Buys which offers savings exclusively to owners.

Is everything here organic?

Unfortunately not.  Here is a link to our buying policy.

Can you order me something you don’t stock?

Yes

Why does the selection of products change?

The Co-op Deals Sales flyer offers very good pricing for all of our customers in our packaged grocery section.  This brings in many new products at low prices so we make room for those items on our shelves.  When those items return to their higher, regular price we often stop selling them in favor of carrying a lower-priced version of a similar product.  We try to have one brand of olive oil at the low sale price whenever possible.

Why are the prices what they are?

Retail prices at the co-op are directly dependent upon the prices we pay for that product.  If our costs go up the retail price goes up, if our costs go down, the retail prices also goes down. Our costs are determined by how much we buy and the quality and nature of the products we purchase.  Certified organic and local items cost more for the co-op to purchase, therefore the retail price is higher than at a larger conventional grocery chain.

I have something I want to sell, who do I talk to?

Send an email to info@bluehill.coop

How do I do a pre-order?

There are two Pre-Order Forms. The Pink Pre-order forms is to be used for ordering Co-op Deals sale items for owners and non-owners. The full-sized white Pre-Order Form is for owners only.

Owner Pre-Order Form

Pink Pre-Order Form

What is a pre-order?

As a special service to our community, we offer customers the chance to buy products in case sizes, both items carried in the store or products you find or need from one of our suppliers’ catalogs. The catalogues are available for your perusal in our Café.

What makes a co-op different?

Cooperatives are owner-owned, owner-governed businesses that operate for the benefit of their owners according to common principles agreed upon by the international cooperative community. In co-ops, owners pool resources to bring about economic results that are unobtainable by one person alone.